FAQ

GENERAL

Esther & Mila™ has developed a proprietary formulation process that utilizes the natural energetic properties of crystal quartz in the production of every skincare and body care product we make. Crystal quartz, in addition to its inherent natural beauty, is a very powerful mineral which possesses a property that generates a specific frequency. This frequency has the ability to enhance our already-potent, plant-based ingredients. Through our unique process utilizing this property, we create a more botanically active, powerfully potent product.

All of Esther & Mila’s ingredients are either organically grown, or wild-sourced.

Our wild-sourced ingredients are harvested in areas outside of commercial agriculture, and come from areas where plants are allowed to grow in their pristine state without synthetic chemicals. Our wild-sourced ingredients are grown naturally in their indigenous habitat, rendering a more potent ingredient while maintaining the natural integrity of the land.

Shop all Esther & Mila products on this website as well as two locations in St. Louis, Missouri. 

Flagship

312 N. Euclid Ave. St.
Louis, MO 63108

314.312.6927

Pop-Up

3725 Foundry Way, Suite 127
St. Louis, MO 63110

314.571.9535

PRODUCTS

We offer a skin type quiz you can take here. Our skincare line is organized by skin type, regimen and need so you can easily select the right cleanser, toner, crème, mask, and intensive treatment. Our body care collection features botanicals selected for their skin-nourishing properties and luxurious scent.

Esther & Mila™ is a clean, green company. Our skincare and body care collections are made without parabens, animal ingredients (except ethically-sourced organic beeswax in select products), synthetic fragrances, parabens, phthalates, or petrochemicals of any kind. Some of these ingredients have been shown to be toxic with prolonged exposure, can easily irritate the skin, and are known fillers. These are not in alignment with our dedication to plant-based ingredients. Additionally, our products are never tested on animals.

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@estherandmila.com. Please note that returns will need to be sent to the following address:

312 N. Euclid Ave.
St. Louis, MO 63108

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us at service@estherandmila.com.